JOHN KING CHAINS Limited has developed a quality management system which satisfies the requirements of ISO 9001:2000 and is based on continuous process improvement and the avoidance rather than detection of problems.

• To supply quality products and services by aiming to meet the requirements of the customers.

• To use techniques to monitor our processes and identify problems before they occur.

• To continually improve our quality management system.

• To continue to provide all employees with adequate training, resources and support needed.

• To continue to review all quality objectives through the management reviews.

• To establish and maintain an environment that supports the production and delivery of quality products and services.

• To continue a team approach within John King.

• The policy is reviewed at the management review for continuing suitability to the objectives of the company.